The best Connecting to the UTSA VPN

Connecting to the UTSA VPN
Connecting to the UTSA VPN

The best Connecting to the UTSA VPN

VPN is ubiquitous, especially in the current digital era. In the world of the University of Texas at San Antonio, VPN, also known as UTSA VPN, exists. If this is the first time you have heard the name, consider yourself fortunate because you will be informed about it in this post. Continue scrolling and reading, and if necessary, take notes so that you can access the information written on them later.

UTSA VPN is the service that, from any location, provides a secure connection to the campus network. If there is a strong internet connection, everything will go smoothly. To connect to the UTSA VPN, the following steps must be taken:

  1. The first step is to launch a web browser and navigate to Google Chrome is not supported by UTSA VPN, so its use is discouraged. UTSA VPN requires Microsoft Internet Explorer or Mozilla Firefox for Windows users and Apple’s Safari for Mac OS X users in order to function properly.
  2. Enter your myUTSA and passphrase when prompted, then click the Login button.
  3. myUTSA ID+ powered by DUO will prompt you to use the two-factor authentication method you previously selected. If this is your first time using a VPN, you must first install the VPN client. Depending on the browser you employ, the plugin installation will appear differently. When prompted to install, do so, and restart the computer once the plugin installation is complete.

Note that this guide is compatible with Windows 7, Windows 8, Windows 8.1, Windows 10, and Mac OS X. Messages displayed on the screen may differ depending on the browser used. You may be prompted to install or download a plugin. Tech Café can be reached at 210-458-555 or via email if you experience difficulties connecting to the VPN.

You are directly connected to the UTSA network as if you were on campus after successfully connecting to UTSA VPN. Banner, Define, Insight, and any other department-specific applications are available for use on the UTSA network only. Listed below are the requirements for a UTSA VPN:

  • Administrative systems like InSight, Banner, and Define, in addition to departmental applications.
  • UTSConnect Portal for Self-Service (IT requests)
  • I:* and S:* shared network drives
  • Printing to network printers at UTSA
  • Remote desktop
  • System Endpoint Protection Against Viruses
  • Windows updates administered off-campus by OIT
  • When away from campus, backup your computer profile (CrashPlan Pro Enterprise)
  • System for Emergency and IT Outage Notification
  • Updates to Virus Protection Definitions (Microsoft System Endpoint Protection)

While these things require UTSA VPN, there are others that do not, including:

  • Access to email through Outlook Web Access or OWA
  • Office 365 applications including OneDive for Business, SharePoint, and Skype for Business.
  • Blackboard Study
  • ASAP
  • The UT Direct
  • UTShare/PeopleSoft

This section will elaborate on several of the aforementioned points.

Remote access to your desktop

When you are away from campus and need access to your UTSA desktop computer, you can utilize a program called Windows Remote Desktop to gain access as if you were sitting in front of it. Downloading the Microsoft Remote Desktop Client is required for Mac users in order to access the remote desktop.


Everyone who is connected to the UTSA VPN is able to add a UTSA network printer. It is identical to the UTSA campus network. After it has been added, you must connect to the VPN to print to a UTSA network printer from off-campus.

Protect assigned assets and implement system updates:

Notably, there is no way for applications like System Center Endpoint Anti-Virus and CrashPlan Pro Enterprise to back up (CrashPlan) or update with the latest virus protection definitions (Endpoint Protection) when UTSA computer assets are used off-campus and not connected to the campus network. It will be possible only when you are connected to a VPN or until the next time your computer is wired to the campus network or on campus.

Access shared network drives I: & S: for departmental files and access to category I data:

For the network shared drives, it is stated that access is automatically configured for every University of Texas at San Antonio faculty and staff member when they sign in to a UTSA computer asset as part of a login script requesting the computer to link to the user’s personal I: and/or department S: network shared drive. As the rule is user-specific, you should only attempt to access I: or S: network shared drives from a UTSA computer asset.

Visit the University of Texas at San Antonio’s official website at if the instructions on how to connect to UTSA VPN and other services are unclear. If you are still unable to locate the desired information on the website, you may want to contact Tech Café by sending the team an email. Call 210 458 5555 if you desire immediate response.

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